• Within Reach
  Founder's Note
• Feature Articles
  First Impressions Last by Janet Jordan
  Being Heard in the Age of e-Mail
• Bend. Stretch. REACH.
  Health Tips for the Busy Executives - Linking Communication and Good Health

 

Effective communication is critical to all aspects of our lives – personal and professional. It is the most visible way we express our personal Brands. And we seem to be doing a lot of it. According to a survey in Management Review, executives and professionals spend an average of 94% of their time each day communicating. And since communicating makes up so much of our day, improving our effectiveness even a little will have a major impact on our success. So in this month's newsletter, we provide guidance on how to increase the effectiveness of your e-mail communications and your presentations.

You will notice that we have already made some changes to this month's newsletter in response to your comments and we will continue to refine the format and provide content that is consistent with your needs. In the new format of reachBEYOND, you will find feature articles and health tips related to the current theme along with some relevant and thought-provoking quotes. In response to your input, we will soon be augmenting this shorter newsletter with brief weekly tips on building and nurturing strong Brands and with Brand profiles of winning personal brands.

Your feedback has also prompted some additional features being added to reachcc.com. It is now easier to print content and to contact us. See the toolbox feature on all content pages.

Enjoy this issue of reachBEYOND and be on the lookout for other e-mails with insights, tips and thoughts from Reach.

As always, thanks for your interest, input and support.

William Arruda
williamarruda@reachcc.com

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"Good communication is as stimulating as black coffee and just as hard to sleep after."  /Anne Morrow Lindbergh
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First Impressions Last by Janet Jordan, Keynote Communications
Being Heard in the Age of E-mail by William Arruda

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"Listening is a matter of paying deep genuine attention – with eyes open and seeing, mind open and learning, and heart open and feeling."  /Dr. Robert K. Cooper
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First Impressions Last
by Janet Jordan

Within the first thirty seconds of a speech, sales presentation or media interview, audiences decide whether they like you, trust you, and think you know your stuff.

Ironically, most business presentations are weakest at the beginning. Presenters who spend hours preparing their message and creating fancy visual media give little, if any, attention to their critical opening lines. As a result, flat greetings, bad jokes and the predictable welcome-name-topic approach ("Good morning, my name is Mary Smith and today I'm here to talk about...") are the norm.

> read the entire article

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"Without credible communication – and a lot of it – the hearts and minds of others are never captured."  /John P. Kotter.
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Being heard in the age of e-mail

E-mail has been around for a while. And even though we have augmented e-mail communications with newer technologies, like; team rooms, and chat and video teleconferencing, e-mail remains, for most businesses, the primary communications mechanism. It has become such a powerful and pervasive component of our communications toolbox that people who sit so close to us that we can hear them type use it to communicate with us.

The average knowledge worker receives LOTS of e-mails each day. In fact, most of us receive so many that we feel overwhelmed and almost paralyzed when we look at the screen showing how many new mails we have received. Yet despite e-mail's ubiquity and popularity, users, in general, are not proficient at its use. So here are ten tips to help you make the most out of this critical business tool... without letting it consume you.

> read the entire article

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"The most important thing in communication is to hear what isn't being said."  /Peter F. Drucker
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Health Tips for Busy Executives (Excerpts from the upcoming book: Health Without the Health Club by Suzanne Tanner Meisel and William Arruda)

Successfully balancing health and a busy work schedule is a challenge. So we have provided here a few tips for increasing your health bottom line while reducing your bottom's line. The idea here is to make your business day more healthful without adding the stress and complications of diets and health clubs. These tips should be easy to add to your daily life and will contribute to your overall health and well-being.

In this issue: Linking Communication and Good Health

> read the entire article

 

© 2002. Reach Communications Consulting, Inc. All rights reserved. All articles unless otherwise noted were written by William Arruda and are property of Reach. All other articles are owned by their respective authors and were reprinted with permission.